Villa Mercedes San Cristóbal de las Casas
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Hotel Description :
Nestled amidst the lush rainforests of Palenque, the 92-room Hotel Villa Mercedes Palenque offers an ideal base for exploring the wonders of San Cristobal and its surrounding archaeological sites, diverse flora, and fauna. Inspired by the natural beauty encompassing it, the hotel provides a unique experience for discerning travelers seeking a dream destination. For those captivated by colonial charm, the Hotel Villa Mercedes San Cristobal presents an elegant yet rustic ambiance, creating cozy accommodations tailored to refined tastes.
Location
- Year of most recent renovation 2007
- Total number of rooms 83
- Number of floors (main building) 2
- Twin rooms 50
- Junior suites 4
- Executive rooms 8
- Disability-friendly rooms 1
Methods of payment
- American Express
- MasterCard
- Visa
- Visa Electrón
Distances (in meters)
- City centre 1000
- Bus/Train station 600
- Airport 1000
- Harbour 11000
Facilities
- Wheelchair-accessible
- Car park Paid
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi Paid
- Secure parking
- Airport Shuttle
- Room service
- Laundry service Paid
- Launderette Paid
- Medical service Paid
- Babysitting service Paid
- Multilingual staff
- 24-hour security
- Bellboy service
- Fireplace
- Hotel safe
- Cloakroom
- Newspaper stand
- Shop
- Garden
- Terrace
- Bicycle storage
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
Catering
- Café
- Restaurant 2
- Non-smoking area
- Smoking area
Business
- Conference room
- Meeting room 3
- Business centre Paid
Entertainment
- TV lounge
Health
- Sauna Paid
- Massage Paid
- Spa treatments
Meals
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
Terms and Conditions:
Children and Family Policy:
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Groups Booking Policy:
• Different policies apply when booking more than five rooms and the booking is for a group.
Check-in and Check-out Policy
Check-in : from 03:00 PM - to 12:00 AM
Check-out : 12:00 PM
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
General Information:
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
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