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Overview
This comfortable hotel, located in the heart of Playa del Carmen, offers 24 cozy rooms, completely renovated in 2018. The hotel is also conveniently located near the ADO international bus station. Guests can enjoy an outdoor swimming pool, beautiful gardens, free Wi-Fi, and 24-hour reception. The front desk can help arrange activities and provide tour information. All rooms feature a seating area, kitchenette, a private bathroom with a shower, complimentary toiletries, a hairdryer, air conditioning, and a safe. This 5-star hotel maintains a strong commitment to quality.
Hotel Description
This comfortable hotel, located in the heart of Playa del Carmen, offers 24 cozy rooms, completely renovated in 2018. The hotel is also conveniently located near the ADO international bus station. Guests can enjoy an outdoor swimming pool, beautiful gardens, free Wi-Fi, and 24-hour reception. The front desk can help arrange activities and provide tour information. All rooms feature a seating area, kitchenette, a private bathroom with a shower, complimentary toiletries, a hairdryer, air conditioning, and a safe. This 5-star hotel maintains a strong commitment to quality.
What this hotel offers
55 amenities- Catamaran sailing (Paid)
- Photocopier (Paid)
- Business centre (Paid)
- Year of construction 2000
- Year of most recent renovation 2018
- Total number of rooms 16
- Number of floors (main building) 3
- Annexe (s) 4
- Number of floors (annexe) 3
- MasterCard
- Visa
- متاح لمستخدمي الكراسي المتحركة
- Car park (Paid)
- 24-hour reception
- Check-in hour from 03:00 PM
- Check-out hour 12:00 PM
- Late Check-out (Paid)
- Non-smoking area
- Smoking area
- Outdoor freshwater pool 1
- Sun loungers
- Parasols
- Massage (Paid)
- Spa treatments (Paid)
- Breakfast
- À la carte dinner (Paid)
- Breakfast and dinner (Paid)
- Vegetarian meal (Paid)
- Snacks (Paid)
- Only Adults
- Early departure (Paid)
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age 18
Before you book
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
• Different policies apply when booking more than five rooms and the booking is for a group.
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
Before you book
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
Terms and Conditions:
Children & family policy
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Group booking policy
• Different policies apply when booking more than five rooms and the booking is for a group.
Important general information
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
Special requests & fees
- Special requests (connecting rooms, extra bed…) are subject to availability and cannot be guaranteed.
- Additional fees such as city or tourism tax may be requested at arrival depending on the country.
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