Occidental at Xcaret Destination

Carretera Fed. 307 desde Chetumal a Puerto Juarez.
Business hotels , Hotels with charm , Sustainable Hotel , Hotels with spa , Sport hotels , Family hotels
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Arrival & Departure 2026-09-14 2026-09-15
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Arrival & Departure 2026-09-14 2026-09-15
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Overview

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Located by the ocean in Playa del Carmen, the all-inclusive Occidental at Xcaret Destination is a short drive from Xplor and Xcaret Eco Theme Parks. This upscale property is just over 8km from Quinta Avenida and Playa del Carmen Maritime Terminal. Pamper yourself with massages, body treatments, and facials, take a dip in one of the seven outdoor pools, or relax on the private beach. Enjoy complimentary Wi-Fi, concierge services, and babysitting (surcharge). The 765 air-conditioned rooms feature free mini fridge items, LED TVs, premium bedding, and private balconies with cable television. Private bathrooms include showers, complimentary toiletries, and hair dryers. With ten restaurants, including Le Buffet, and 24-hour room service, dining options abound. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM. The property also boasts a business center, dry cleaning/laundry services, and a 24-hour front desk, as well as free self-parking.

What's nearby

Parque Xcaret 0.1 km
Parque Xel-Ha 48 km
Tulúm 57 km
Cobá 99 km
Hotel Description

Located by the ocean in Playa del Carmen, the all-inclusive Occidental at Xcaret Destination is a short drive from Xplor and Xcaret Eco Theme Parks. This upscale property is just over 8km from Quinta Avenida and Playa del Carmen Maritime Terminal. Pamper yourself with massages, body treatments, and facials, take a dip in one of the seven outdoor pools, or relax on the private beach. Enjoy complimentary Wi-Fi, concierge services, and babysitting (surcharge). The 765 air-conditioned rooms feature free mini fridge items, LED TVs, premium bedding, and private balconies with cable television. Private bathrooms include showers, complimentary toiletries, and hair dryers. With ten restaurants, including Le Buffet, and 24-hour room service, dining options abound. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM. The property also boasts a business center, dry cleaning/laundry services, and a 24-hour front desk, as well as free self-parking.

What this hotel offers

94 amenities
Diving Table tennis Aerobics Fitness Archery Basketball
Diving Paid
Table tennis
Aerobics
Fitness
Archery
Basketball
Sports
  • Diving (Paid)
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Basketball
Location
  • Year of most recent renovation 2005
  • Total number of rooms 765
  • Number of floors (main building) 3
  • Annexe (s) 14
  • Number of floors (annexe) 3
  • Single rooms 769
Methods of payment
  • American Express
  • MasterCard
  • Visa
Distances (in meters)
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Golf course
Facilities
  • متاح لمستخدمي الكراسي المتحركة
  • Car park
  • 24-hour reception
  • Check-in hour from 03:00 PM
  • Check-out hour to 11:00 AM
  • Mobile phone coverage
Catering
  • Café
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
Entertainment
  • Outdoor freshwater pool 5
  • Outdoor saltwater pool 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
Health
  • Sauna (Paid)
  • Hot tub (Paid)
  • Solarium (Paid)
  • Massage (Paid)
  • Spa treatments (Paid)
  • Hairdressing salon (Paid)
Meals
  • Breakfast buffet
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • All inclusive
  • Snacks
Things to keep in mind
  • Early departure (Paid)
  • Non-smoking establishment (Paid)
  • Minimum check-in age 18

Before you book

Check-in
from 03:00 PM
Check-out
to 11:00 AM

• The policy for accepting children and the additional charges associated with them vary by hotel.

• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.

• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.

• Different policies apply when booking more than five rooms and the booking is for a group.

• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.

• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.

• The prices displayed include taxes and charges unless otherwise stated.

• Bookings are confirmed only after the payment process is completed and the confirmation email is received.

• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.

• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.

Before you book

Cancellation and No-Show Policy:

• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.

• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.

• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.

• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.

• In case of no-show, a charge may be imposed up to the full value of the booking.

Check-in
from 03:00 PM
Check-out
to 11:00 AM

• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.

Terms and Conditions:

Children & family policy

• The policy for accepting children and the additional charges associated with them vary by hotel.

• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.

• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.

Group booking policy

• Different policies apply when booking more than five rooms and the booking is for a group.

Important general information

• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.

• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.

• The prices displayed include taxes and charges unless otherwise stated.

• Bookings are confirmed only after the payment process is completed and the confirmation email is received.

• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.

• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.

Special requests & fees

  • Special requests (connecting rooms, extra bed…) are subject to availability and cannot be guaranteed.
  • Additional fees such as city or tourism tax may be requested at arrival depending on the country.
To complete a cancellation or for any inquiry, contact us at support@fundicum.com

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Location And Map

Carretera Fed. 307 desde Chetumal a Puerto Juarez.

Property Location

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Property Location
Carretera Fed. 307 desde Chetumal a Puerto Juarez.

Nearest Important Points

Parque Xcaret 0.1 km Parque Xel-Ha 48.0 km Tulúm 57.0 km Cobá 99.0 km