Moon Palace Jamaica
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Hotel Description :
This beachfront resort offers spectacular, unobstructed views of the crystalline Caribbean waters. Located just five minutes from Ocho Rios's bustling center, guests can enjoy both relaxing tranquility and exciting urban adventures. Exceptional service and exclusive amenities, including luxurious suites, world-class dining, and high-end drinks and snacks, create a memorable experience. A wide range of on-site activities ensures a truly unforgettable vacation. SMOKE FREE PROPERTY
Location
- Year of most recent renovation 2014
- Total number of rooms 705
Methods of payment
- American Express
- MasterCard
- Visa
Distances (in meters)
- Airport 99000
Facilities
- Wheelchair-accessible
- Car park Paid
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet Paid
- Wi-fi Paid
- Secure parking
- Valet parking Paid
- Room service
- Laundry service Paid
- Medical service Paid
- Multilingual staff
- 24-hour security
- Bellboy service
- Test Facility
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- Gym
- Luggage room
- Clothes dryer
Catering
- Café
- Restaurant 5
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Show cooking
- Swim-up bar
- Air conditioning in Restaurant
Business
- Meeting room
- Photocopier
- Business centre
Entertainment
- Outdoor freshwater pool 4
- Children’s swimming area 1
- Sun loungers
- Parasols
- Children playground
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- TV lounge
- Game room
Health
- Sauna Paid
- Steam bath Paid
- Massage Paid
- Spa treatments Paid
- Hairdressing salon Paid
- Beauty salon Paid
- Spa centre Paid
Meals
- Breakfast buffet
- Buffet lunch
- Buffet dinner
- À la carte dinner
- All inclusive
- All inclusive with alcoholic drinks top brands
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- Snacks
Things to keep in mind
- Non-smoking establishment
Sports
- Table tennis
- Aerobics
- Fitness
- Billiards
- Golf
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
Terms and Conditions:
Children and Family Policy:
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Groups Booking Policy:
• Different policies apply when booking more than five rooms and the booking is for a group.
Check-in and Check-out Policy
Check-in : 04:00 PM
Check-out : 01:00 PM
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
General Information:
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
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