Crystalbrook Riley
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Hotel Description :
Riley, a Crystalbrook Collection Resort, promises a fresh approach to hospitality. With a personality of its own, Riley is a sophisticated character with a playful outlook on life. Guests can expect understated elegance, contemporary design and a splash of fun. Residing in a prime location on the iconic Cairns waterfront boardwalk, Riley features 311 stylish rooms and suites. There are also signature spaces to mingle, relax, work and play. Add to this a 1, 000 sqm lagoon swimming pool and man-made beach, Eléme Day Spa, a 24-hour fitness centre and you're on your way to a truly great stay. Passionate about responsible luxury, which means no plastic straws, water bottles or guest-room key cards, innovative use of technology to reduce paper, large-pump amenities bottles featuring indigenous Australian ingredients and locally sourced produce from within a three-hour drive of the hotel.
Location
- Year of construction 2018
- Year of most recent renovation 2018
- Total number of rooms 311
- Number of floors (main building) 7
- Annexe (s) 1
- Number of floors (annexe) 12
- Suites 4
- Family rooms 30
- Disability-friendly rooms 16
Methods of payment
- American Express
- Diners Club
- MasterCard
- Visa
Distances (in meters)
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Entertainment Area
Facilities
- Wheelchair-accessible
- Car park Paid
- Electric vehicle charging station
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Secure parking
- Valet parking Paid
- Room service
- Laundry service
- Bicycle hire service
- Multilingual staff
- Hotel safe
- Lift access
- Garden
- Concierge
- Gym
- Luggage room
- Clothes dryer
- Electric kettle
- Bikes available 4
- Towels and bed linen
Catering
- Café
- Restaurant 2
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
Business
- Conference room 6
- Meeting room 6
- Business centre
- Audio-visual equipment rental Paid
Entertainment
- Indoor freshwater pool 1
- Outdoor freshwater pool 1
- Outdoor saltwater pool 1
- Sun loungers Paid
Health
- Massage Paid
- Spa treatments Paid
- Spa centre
Meals
- Breakfast
- Breakfast buffet
Things to keep in mind
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age 21
Sports
- Billiards
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
Terms and Conditions:
Children and Family Policy:
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Groups Booking Policy:
• Different policies apply when booking more than five rooms and the booking is for a group.
Check-in and Check-out Policy
Check-in :
Check-out :
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
General Information:
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
Guest Review
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