Azul Ixtapa Grand All Suites Spa&Convention Center
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Hotel Description :
The luxury, eco-friendly resort offers spectacular views from any of its suites. 3 restaurants with a la carte service, Mexican Style, Italian and Oriental, 1 international buffet restaurant for breakfast, lunch and dinner with show cooking. Snack and room service. Lobby bar divided into 3 rooms with maximum capacity of 400 people, two bars on the side of the pool and swim-up pool with waterfall type Tepuy.
Location
- Year of construction 2012
- Total number of rooms 323
- Number of floors (main building) 14
Methods of payment
- American Express
- MasterCard
- Visa
Facilities
- Large pets allowed (over 5 kg) Paid
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out Paid
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Local and international calls Paid
- Room service Paid
- Laundry service Paid
- Launderette Paid
- Babysitting service Paid
- Multilingual staff
- 24-hour security
- Bellboy service
- Test Facility
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop Paid
- Garden
- Terrace
- Concierge
- Gym
- Luggage room
Catering
- Café
- Restaurant 4
- Non-smoking area
- Poolside snack bar
- Banquet hall Paid
- Swim-up bar
- Air conditioning in Restaurant
Business
- Conference room
- Meeting room
- Projector
- Business centre Paid
- Audio-visual equipment rental Paid
Entertainment
- Outdoor freshwater pool 3
- Children’s swimming area 1
- Sun loungers
- Parasols
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- Theatre / auditorium
- Game room
Health
- Sauna Paid
- Hot tub
- Massage Paid
- Spa treatments Paid
- Spa centre Paid
Green Programmes - Worldwide
- Earth check certification
Meals
- Breakfast
- Breakfast buffet
- Buffet lunch
- Buffet dinner
- À la carte dinner
- All inclusive
- Gluten-free meals
- Snacks
Things to keep in mind
- Deposit on arrival
- Early Check-in Paid
- Early departure Paid
- Flight information required
Sports
- Table tennis
- Aerobics
- Fitness
- Archery
- Cycling / mountain biking
- Basketball
- Volleyball
- Beach volleyball
- Billiards
- Mini golf
- Tennis
- Paddle tennis
- Football
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
Terms and Conditions:
Children and Family Policy:
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Groups Booking Policy:
• Different policies apply when booking more than five rooms and the booking is for a group.
Check-in and Check-out Policy
Check-in : from 02:30 PM - to 04:00 PM
Check-out : 12:00 PM
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
General Information:
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
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